Avish Mahajan
Managing Director
15 years of experience in both Domestic and international BPOs
Avish truly embodies the qualities of a charismatic leader. He ensures meticulous planning and attention to detail in all his endeavors, resulting in foolproof strategies. His logical thought process, unwavering focus, and determination enable him to think quickly on his feet and execute tasks effectively. Avish boasts a wealth of experience in both International and Domestic BPOs. In the Domestic sector, he successfully managed processes such as Airtel prepaid, Airtel DTH, Idea, and Videocon DTH, rising to managerial positions. In the International realm, he garnered valuable experience in US Debt Settlement, US Debt Consolidation, US Debt Validation, UK IVA, UK Debt Management, Energy Australia, among others. Later in his journey, he founded his own company, Aarav Tech Services, in 2018, where he has passionately pursued his goals and achieved noteworthy success.
Himanshu Thapliyal
Business Consultant
Comes with 23 years of experience in BPO ops/quality/HR employee relations
Himanshu possesses a pragmatic personality that is complemented by his strategic thinking abilities and meticulous attention to detail. He demonstrates decisiveness, exceptional oratory skills, a focus on priorities, and a natural affinity for connecting with people. Starting his career in the hotel industry, he transitioned to the BPO sector in the early 2000s and has since been involved in a wide range of processes and campaigns, including US Dish Network, Direct TV, T-Mobile, UK-3G Wireless, UK Insurance, UNICEF India, Smile Train India, Sight Savers India (Social sector), US Debt Settlement, and US Debt Consolidation, gradually advancing to higher managerial positions. Himanshu has obtained certifications in Lean Leadership/Lean Culture & Lean Management, as well as completing Scrum Certification Prep Scrum Master & Agile Scrum Training.
Santosh Rana
Head of Operations
Comes with 13 years of experience in BPO Ops/Quality/Training/Business Development
Santosh’s remarkable capacity to handle even the most challenging work situations with ease is truly impressive. He consistently demonstrates a willingness to go above and beyond to achieve results. Throughout his journey in BPOs, he has successfully navigated a diverse range of processes, including UK Debt Management, UK Life Insurance, UK Energy, UK Survey, US Debt Settlement, US Debt Consolidation, US Debt Validation, US Direct TV/AT&T, and other TV/Internet services. Additionally, his areas of expertise encompass Quality Control, Training, and Workforce Management.
Sadhika Gautam
Assistant Manager- Quality & Training
Comes with 7 years of experience and is a specialist in Quality
Sadhika infectious enthusiasm ensures that the graph of zeal never wanes. He is a passionate individual who possesses a solution for every challenge. She has acquired extensive expertise in managing campaigns such as UK Debt Management, UK IVA, UK Insurance, UK Mortgage, US Debt Settlement, US Debt Consolidation, US Debt Validation, AT&T inbound/outbound, and more. Furthermore, she excels in Quality Control, Training, showcasing her mastery in these areas.
Shyam Lal Bhardwaj
Dialer & Data Manager
Comes with 12 years experience in both Domestic and
Shyam’s composed demeanor and optimistic approach to every undertaking not only make him a victor but also serve as a source of inspiration for others to maintain a positive attitude. With over 12 years of experience, he has been involved in various processes such as Videocon Mobile Services, Videocon DTH, Dialer, and Data Management for Cube Dialer, Cube Quick, Avaya, Primo, Vici Dial, among others. Additionally, he possesses exceptional proficiency in MS-Excel, Excess, and PowerPoint presentations.
Khilap Singh
MIS Manager
Comes with 11 years experience in both Domestic & International BPOs
Khilap’s greatest strength lies in his remarkable ability to assess situations with utmost accuracy. His expertise in reporting and presentation is truly impressive, making him stand out even among accomplished individuals. With a total of 11 years of experience, he has been involved in various domains, including Videocon Mobile Service, Videocon D2H, Vodafone, Airtel DTH, Quantified Commerce, Paytm Payment Bank, ICICI Bank Backhand, Stylem Industries, and more. Additionally, he possesses advanced skills in using MS Excel, Access, and PowerPoint presentations.
Rudra Pratap Singh
IT Manager
Comes with 15 years of experience in both Domestic and International BPO
Rudra’s exceptional analytical skills and problem-solving approach position him as a top-notch professional. His expertise extends to various domains, including Internet Marketing, Server Administration, and Cloud technologies such as AWS and Azure. Additionally, he possesses proficiency in DevOps and SIP/VoIP, further enhancing his skill set.
Tanya Wadhwani
Human Resource
Comes with 3.5 years of experience in Human Resources.
Tanya’s immense talent and unwavering focus make her a valuable asset to the Human Resource department at Aarav Tech Services. She possesses the unique ability to not only generate innovative ideas but also exhibits the persistence necessary to see them through to fruition, ultimately contributing to positive business outcomes.
