About the Role

Aarav Tech Services LLP is looking for an Email Marketing Executive to join our Digital Marketing Team. The candidate will be responsible for planning and executing email campaigns, generating leads, engaging prospects, and supporting overall digital marketing objectives.

Key Responsibilities

• Plan and execute email marketing campaigns for international clients and prospects.
• Create engaging email content, compelling subject lines, and professional campaign templates.
• Manage email databases, contact lists, segmentation, and contact hygiene.
• Develop email campaigns for lead generation, lead nurturing, follow-ups, and promotional activities.
• Monitor key campaign metrics such as Open Rate, Click-Through Rate (CTR), Bounce Rate, and Conversion Rate.
• Conduct A/B testing to improve email engagement and overall campaign performance.
• Schedule and manage email campaigns using email marketing and automation platforms.
• Maintain accurate campaign tracking, reporting, and performance records.
• Coordinate with Digital Marketing and Lead Generation teams to achieve campaign objectives.
• Ensure email campaigns follow industry best practices and minimize spam-related issues.
• Research target audiences and identify opportunities to improve engagement and lead generation.

Requirements

• Minimum 1 year of hands-on experience in Email Marketing.
• Good written English and communication skills.
• Understanding of email campaign creation, segmentation, and automation.
• Knowledge of email marketing metrics, analytics, and campaign optimization.
• Familiarity with tools such as Mailchimp, HubSpot, SendGrid, Brevo, Klaviyo, or similar platforms is preferred.
• Basic knowledge of digital marketing and lead generation.
• Strong attention to detail and ability to manage multiple campaigns.
• Comfortable working in a night shift.

Preferred Candidate

Candidates with hands-on experience in Email Marketing, Email Campaign Management, Marketing Automation, Lead Generation, or International Digital Marketing will be preferred.

What We Offer

• Salary: ₹20,000 – ₹35,000 per month, based on experience and skills
• Opportunity to work with an experienced Digital Marketing team
• Exposure to international campaigns and clients
• Career growth and learning opportunities
• Professional and performance-driven work environment

About the Role

Aarav Tech Services is looking for a Call Quality Analyst to monitor and evaluate international customer calls, identify quality gaps, and provide constructive feedback to improve agent performance and customer experience.

Key Responsibilities

• Audit and evaluate international voice calls as per defined quality parameters.
• Monitor call quality, communication, pronunciation, accent, grammar, and overall professionalism.
• Identify incorrect information, unnecessary statements, or commitments made by agents.
• Check adherence to process, scripts, policies, and quality standards.
• Provide constructive feedback and coaching inputs to improve agent performance.
• Maintain accurate quality audit records and prepare regular reports.
• Identify recurring quality issues and highlight them to the concerned team.
• Work with Operations and Training teams to improve overall call quality.

Requirements

• 1–2 years of experience in Quality Analyst / Call Quality / International BPO preferred.
• Strong English communication and listening skills.
• Good understanding of grammar, pronunciation, sentence formation, and accent.
• Strong attention to detail.
• Ability to identify errors and provide clear, professional feedback.
• Good knowledge of MS Excel and basic reporting.
• Comfortable working in a night shift.

Preferred Candidate

Candidates with experience in an International Voice Process, Call Quality, Quality Analyst, or BPO Audit role will be preferred.

What We Offer

• Salary: ₹20,000 – ₹25,000 per month
• Night shift
• Monday to Friday + alternate Saturdays
• Opportunity to work in an international voice process
• Career growth and learning opportunities
• Supportive work environment

About the Role

Aarav Tech Services is hiring Customer Service Associates for our International Voice Process. We’re looking for confident communicators who can deliver exceptional customer support while building positive relationships with international customers.

Key Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Resolve customer queries, concerns, and complaints efficiently.
• Deliver accurate information about products and services.
• Maintain high customer satisfaction and quality standards.
• Update customer records and interaction details in the CRM system.
• Meet daily productivity, quality, and customer service KPIs.
• Collaborate with internal teams to ensure quick issue resolution.

Requirements

• Excellent verbal and written English communication skills.
• Freshers and experienced candidates are welcome to apply.
• Comfortable working in night shifts.
• Strong listening, problem-solving, and interpersonal skills.
• Basic computer knowledge and typing proficiency.
• Prior experience in an International BPO or Voice Process is an advantage.

What We Offer

• Salary between ₹30,000 – ₹35,000 per month.
• Performance-based incentives.
• Five-day work week (Monday to Friday).
• Career growth and professional development opportunities.
• Supportive and inclusive work environment.

About the Role

Aarav Tech Services LLP is looking for an experienced Senior Accountant / Bookkeeper to join our team. The ideal candidate should have strong accounting and bookkeeping skills, hands-on experience with QuickBooks Online, and excellent English communication skills.

Key Responsibilities

• Manage accounting transactions and bookkeeping activities using QuickBooks Online (QBO).
• Perform accurate bank and credit card reconciliations.
• Prepare Profit & Loss (P&L) Statements and Balance Sheets.
• Maintain and manage the General Ledger, including journal entries and account reconciliations.
• Handle month-end closing activities and financial reporting.
• Use Microsoft Excel for accounting, reconciliation, and financial data management.
• Ensure accuracy and timely completion of accounting records and reports.

Requirements

• 4–5 years of relevant experience in accounting or bookkeeping.
• Strong hands-on experience with QuickBooks Online.
• Good knowledge of bank reconciliation, financial statements, and General Ledger management.
• Strong Microsoft Excel skills.
• Excellent written and verbal English communication skills.
• Ability to independently handle accounting tasks and meet deadlines.
• Comfortable working in a night shift.

Preferred Candidate

Candidates with prior experience handling Canadian or other international clients will be given preference.

What We Offer

• Opportunity to work with international clients
• Exposure to international accounting and bookkeeping processes
• Career growth and professional development opportunities
• Professional and collaborative work environment